Effective Date: 29/08/2024

At Cloudynergy.com, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, participate in our gaming services, or engage with our community. By using Cloudynergy.com, you agree to the practices described in this Privacy Policy.

1. Information We Collect

a. Personal Information

We may collect personal information such as your name, email address, username, and other contact details when you:

• Create an account
• Participate in gaming activities
• Enter competitions or promotions
• Contact customer support
• Subscribe to newsletters or updates

b. Non-Personal Information

We collect non-personal information about your device and interactions with our website, such as:

• IP address
• Browser type and version
• Operating system
• Usage data (e.g., time spent on the site, pages viewed, game statistics)

c. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience, analyze traffic, and personalize content. You can adjust your cookie preferences through your browser settings.

2. How We Use Your Information

We may use your information to:

• Provide and manage gaming services
• Improve our website and user experience
• Respond to your inquiries or support requests
• Send you updates, promotional offers, and event invitations
• Ensure compliance with legal obligations and policies
• Protect against fraud, unauthorized transactions, and security breaches

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

• Service providers: Trusted third-party companies that assist in operating our website, conducting our business, or servicing you (e.g., payment processors, customer support services)
• Legal requirements: If required by law or in response to valid legal requests, such as subpoenas or court orders
• Business transfers: If Cloudynergy.com is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction

4. Security of Your Information

We implement industry-standard security measures to protect your information from unauthorized access, use, or disclosure. However, please note that no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Your Choices

a. Access and Update

You have the right to access, update, or delete your personal information by logging into your account or contacting us.

b. Opt-Out

You may opt out of receiving marketing communications by following the unsubscribe instructions provided in our emails or contacting us directly. However, we may still send you non-promotional messages, such as those related to your account or services.

c. Cookies

You can control or delete cookies through your browser settings. However, disabling cookies may affect the functionality of our website and your experience.

6. Children's Privacy

Cloudynergy.com is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we discover that we have inadvertently collected such information, we will take steps to delete it promptly.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Cloudynergy.com Support
Email: [email protected]